Shipping Policy
At Christmas Factory, we strive to provide convenient and efficient shipping services to ensure that you receive your orders in a timely manner. Please review our Shipping Policy carefully before placing an order.
Free Delivery within Australia
We are pleased to offer free delivery Australia wide for orders totaling $60 or more (excluding taxes and discounts). This offer is automatically applied at checkout, providing you with added value for your purchases.
Domestic Shipping Only
At this stage, we regret to inform you that we do not offer international shipping. Our shipping services are limited to addresses within Australia.
Flat Shipping Rate
For orders with a total value under $60 (excluding taxes and discounts), a flat shipping rate of $10 will be applied at checkout. This flat rate ensures that your order is delivered to your doorstep securely and promptly.
Shipping Process
Once your order has been processed and payment has been confirmed, our team will carefully package your items and dispatch them for delivery. Please allow 1-3 business days for order processing before your package is shipped.
Estimated Delivery Time
The estimated delivery time for your order depends on your location and the shipping method selected at checkout. Generally, deliveries within metropolitan areas may take 2-5 business days, while deliveries to regional areas may take slightly longer.
Order Tracking
To track the status of your order, you will receive a shipping confirmation email containing a tracking number once your package has been dispatched. You can use this tracking number to monitor the progress of your delivery.
Contact Us
If you have any questions or concerns regarding our Shipping Policy, please do not hesitate to contact our customer service team at:
Christmas Factory
[Insert Address]
+61 426 026 404
info@christmasfactory.com.au
Thank you for choosing Christmas Factory for all your Christmas product needs. We look forward to serving you!
